Mail-In Service
Exclusive Mail-In Service with Video-Recorded Assurance
We understand that your luxury timepiece is more than just a watch—it’s a masterpiece of craftsmanship and precision. To ensure it receives the highest level of care, we offer a secure, seamless, and fully transparent mail-in service for maintenance and repairs.
Why Choose Our Mail-In Service?
Certified Expertise: Serviced by master watchmakers trained in handling ultra-luxury timepieces.
Fully Insured Shipping: We provide insured, trackable packaging for complete peace of mind.
Genuine Parts Guarantee: Only authentic manufacturer-approved parts are used.
Concierge Support: Personalized assistance throughout the process.
Video Evidence for Full Transparency:
Every step of your watch’s journey is documented for your peace of mind.
Video Assurance – Every Step Captured
Your watch’s journey through our service center is meticulously recorded, ensuring full transparency:
Unboxing: We record the moment your package arrives and is carefully opened.
Expert Evaluation: A detailed video assessment of your watch’s condition.
Precision Servicing: Each repair, adjustment, and polishing process is documented.
Re-boxing & Final Inspection: We ensure your timepiece is pristine before secure packaging.
Final Shipment: A recorded handover to the courier for safe return to you.
How It Works
1 Request a Service Kit: Reply to this email or visit our website to receive a secure, prepaid packaging kit.
2 Ship Your Watch: Send your timepiece using our insured and trackable service.
3 Expert Assessment & Approval: Receive a video-backed service estimate.
4 Meticulous Servicing: Watch our experts restore your timepiece to perfection.
5 Secure Return: Your watch is safely shipped back, with video proof of every step.
Trust us to preserve the integrity and performance of your treasured timepiece.
Contact Us: +91 81201 22333
Email: info@chronocaffe.com
CHRONO CAFFE PVT LTD
MIG 101
KPHB Colony Road No 1,
Kukatpally, Hyderabad– 500072